AI isn’t just a buzzword for us—it’s how we deliver measurable results. We bring real efficiencies to your organization and create customer experiences that your customers can genuinely enjoy. In this post, we highlight some of the impactful outcomes we’ve achieved, including a success story with Zain Telecom that was featured by Facebook, showcasing the power of our solutions in action.

Key Metrics and Results:

Our AI-driven contact center solutions have consistently delivered significant improvements for our clients. Here are some of the key results you can expect when implementing Labiba’s AI technologies:

These numbers demonstrate the powerful impact our AI solutions can have on your contact center. By integrating advanced technologies like Natural Language Processing (NLP), predictive analytics, and sentiment analysis, we provide the tools that deliver both operational results and customer satisfaction you can count on

Featured by Facebook: Zain Telecom Case Study

Our work with Zain Telecom, highlighted by Facebook for Developers, showcases the power of our AI solutions. By implementing Labiba’s AI chatbot across various digital channels, Zain achieved a 50% reduction in support costs, a 60% decrease in call volume, and a 77% customer satisfaction score. These results demonstrate how our AI technology can revolutionize customer service and drive real business value. Read the full story here