Outbound
Keep your customers informed and engaged with our Notifications module. Send timely, relevant updates across multiple channels, ensuring that your users always receive the information they need. Whether it's important alerts, promotional messages, or reminders, our Notifications module makes communication effortless and effective.
Key Features
WhatsApp Messaging
- Leverage WhatsApp as a powerful channel for customer engagement.
- Enable two-way messaging, allowing customers to interact and take action
directly from WhatsApp.
Automated Triggers
- Set up automated notifications based on specific triggers and events.
- Provide timely updates without manual intervention, enhancing user experience.
Rich Media Support
- Include images, videos, and interactive content in your notifications.
- Enhance the impact and effectiveness of your communications.
Personalization
- Customize notifications to fit individual user preferences and behaviors.
- Increase engagement and relevance by tailoring messages to your audience.
Analytics and Reporting
- Track the performance of your notifications with detailed analytics.
- Gain insights into open rates, click-through rates, and user engagement to refine your strategy.
Sending API Integration
- Seamlessly integrate with CRM, marketing automation, and other systems.
- Enable other platforms to send notifications automatically, ensuring real-time updates.
"Transform your communication from
one-way messaging to interactive, two-
way conversations where customers
can ask questions, interact, or take
action immediately."
Benefits
Enhanced Customer Engagement
Keep your customers engaged with timely and relevant notifications through interactive channels like WhatsApp.
Increased Efficiency
Automate communication processes, reducing the need for manual intervention.
Guaranteed Delivery
Easily scale to accommodate growing amounts of information and an increasing number of users.
Improved Personalization
Deliver personalized messages that resonate with your audience, increasing engagement and satisfaction.
Use Cases
Product Updates
Inform users about new features, updates, and releases.
Promotional Messages
Send personalized offers and promotions to drive sales.
Reminders
Remind customers about appointments, deadlines, and important events.
Alerts
Notify users of critical information such as security alerts or service interruptions.
Customer Support
Provide real-time updates on support tickets and inquiries.
Enhance customer service with
our AI Platform
AI Platform
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Livechat
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Chatbots & Virtual Agents
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Outbound
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Conversational IVR
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Customer360
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Omnichannel
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Knowledge Bank
Labiba’s Notifications module ensures that you can keep your customers informed and engaged with minimal effort. By leveraging WhatsApp for interactive communication, automated triggers, rich media support, and personalized content, you can enhance your communication strategy and drive better engagement and satisfaction. Integrate with other systems using our Sending API for seamless updates and real-time notifications.
