In today’s interconnected world, voice technology is rapidly transforming how we interact with devices and services. At Labiba, we are at the forefront of this change, developing voice-enabled solutions that offer seamless and intuitive customer experiences across a wide range of platforms. Whether it’s through smart speakers or wearable devices, our voice agents deliver smart, efficient, and personalized services.

Voice Interactions Across Multiple Devices

Imagine effortlessly tracking your shipments or accessing essential services via a simple voice command, whether through your smart watch or a smart assistant like Amazon Alexa. We’ve demonstrated this capability with the voice agent Maha, created for Saudi Post (SPL). This agent allows users to track shipments in real-time through natural voice interactions on multiple devices.

AI-Driven Personalization and Recommendations

What makes this voice agent truly innovative is its ability to provide personalized recommendations based on user data. For example, when a user tracks multiple shipments, the AI behind Maha recognizes this pattern and suggests a special program offered by Saudi Post (SPL) that delivers cost savings for frequent shippers. This level of personalization ensures that the right product is recommended to the right person, at the right time.

Enhancing Customer Engagement with Voice AI

Labiba’s voice-enabled solutions exemplify how AI can be integrated into the Internet of Things (IoT) to enhance customer engagement across various devices. Whether through a smart speaker, a wearable, or any other voice-enabled platform, our technology ensures that interactions are personalized, efficient, and responsive to the unique needs of each user.