Labiba developed an AI-driven Lost & Found virtual agent for Dubai Police, designed to revolutionize the way lost items are reported, managed, and recovered. This innovative solution enhances public service by streamlining the process, reducing administrative burden, and offering users a fast and seamless experience.

Main Functions:

• Effortless Lost Item Reporting: Users can quickly report lost items through the virtual agent, which intuitively guides them with relevant and adaptive questions, ensuring each report is accurate and complete.
• Streamlined Found Item Reporting: Reporting found items is just as easy. The chatbot enables users to log found items directly, efficiently matching them with reported losses to improve recovery rates.
• Convenient Lost Item Certification: Users can obtain a lost item certificate directly from the chatbot, simplifying paperwork and making it more convenient for those who need official documentation.

Key Features:

• Sophisticated Natural Language Processing (NLP): Leveraging advanced NLP capabilities, the virtual agent understands user intents and complex queries. It skillfully interprets entities, subentities, and nested details, delivering a conversational experience that feels natural and intuitive.
• Guided and Dynamic Interaction: The chatbot features a smart, guided flow to assist users through the entire reporting process. With dynamic questioning, it personalizes interactions based on item-specific details, such as distinguishing between sunglasses and vision glasses or identifying watch types like luxury or digital. This ensures that every report is as detailed as possible, increasing the likelihood of successful item recovery.
• AI Vision for Enhanced Item Identification: Equipped with vision AI, the virtual agent allows users to upload images of found items, automatically extracting and analyzing details to ensure accurate descriptions. For instance, the system can identify the characteristics of a luxury Rolex watch, including its colors and materials, significantly enhancing the accuracy and speed of the reporting process.

Labiba’s AI-powered Lost & Found solution for Dubai Police showcases the power of artificial intelligence in transforming public services, providing users with an efficient, intuitive, and highly effective experience.